- Technical difficulties
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I can’t download the eBook I purchased.
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There is a list of download helps available in the store
to assist you with troubleshooting.
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The print quality isn’t very good.
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Our text appears black and the pictures appear gray when
you download a book. This is to give you the highest resolution for
the images and when you print using a black & white printer or copier,
both the pictures and art will print black.
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There seems to be missing pages.
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Check you paper tray. Many of our packets are very large
and contain over 100 pages. You may have simply run out of paper.
- I would like to attend a workshop. When and
where are you presenting?
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Tracy Jarboe is currently presenting on behalf of ABC
Schoolhouse. Please refer to the “News” icon on the homepage for a
list of dates and states.
- Are the materials you offer appropriate for my
grade level?
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In our presenting travels and experience working with
many different districts, we have found variations in grade level
expectations and benchmarks. When we create materials we create them
with our classrooms in mind. Tracy currently teaches
Kindergarten in CO and Stefani teaches 2nd grade in CA. We
try to align our materials to the state standards. Our materials are
written with the Pre-school through second grade teacher in mind. Most
everything can be modified to fit your specific classroom needs with
ease, but we do not write material for intermediate
grades third through sixth.
- I need a unit that is not listed on your site.
Do you offer additional units?
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We only offer what is shown on our website. However, we
are always writing new units. If there is a unit you would like us to
offer, please use the “Contact Us” icon on the homepage to let us
know. Try to be as specific as possible. We appreciate and value your
suggestions and feedback!
- What happened to the free units that were
available on your freebies page?
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There are still free downloads available with each unit.
We are currently taking off all the old eBooks and free materials and
updating them. As the units are updated they are placed back on the
site. You will need to go to the store and click on a unit and then
click on the free sample pages icon. We will be adding free sample
pages with every new unit.
- If I register on your mailing list, will my
address be kept confidential?
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Absolutely YES! We will not share your email address
with anyone. We simply keep addresses in a database so that we can let
you know about new units or exciting changes. We usually send out an
ABC Schoolhouse update bi-yearly. We try very hard to honor your
privacy and your time.
- Where do you get your graphics?
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All our graphics are the creation of Stefani Sadler.
Each image is copyrighted. The books and patterns you purchase are for
your personal classroom use ONLY. Thank you for respecting this rule.
If you are interested in acquiring the rights to use Stefani’s
graphics or want any other information regarding illustrations, please
contact Stefani using the “contact us” icon on the homepage. |